Information We Collect

When you participate in the LuberonHues forum, we collect the following categories of data:

• Account details: username, email address, and password (stored securely with encryption).
• Profile information: biography, location, artistic interests, and any images you upload.
• Forum activity: posts, replies, direct messages, and reactions you submit.
• Technical data: IP address, browser type, device identifiers, and operating system.
• Usage analytics: pages visited, time spent, and interaction patterns within the forum.

How We Use Your Information

Your data is used solely to operate and improve the community experience:

• To authenticate your account and secure your membership.
• To display your contributions and facilitate discussions among members.
• To moderate content and prevent abuse or spam.
• To analyze community engagement and refine forum features.
• To communicate important updates about the platform, only when necessary.

Cookies and Tracking

We use essential cookies to keep you logged in and to remember your preferences. Optional analytics cookies help us understand which discussion threads are most valuable to members. You can disable non-essential cookies in your browser settings without losing access to core forum features.

Third-Party Processors

We rely on a limited set of service providers to operate the forum:

• Hosting provider for server infrastructure and data storage.
• Analytics service to measure aggregate usage patterns.
• Email delivery service for account verification and password resets.

These processors are contractually bound to protect your data and may not use it for any purpose other than the services they provide to us.

Data Retention

Forum posts and profile content are retained as long as your account remains active. Technical logs are kept for 12 months for security review. If you close your account, your personal profile data is deleted within 30 days; however, anonymized forum posts may remain visible with your username removed.

Your Rights

Under GDPR and CCPA, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Ask for deletion of your account and associated data.
• Receive your data in a portable, machine-readable format.
• Withdraw consent for optional analytics at any time.

Transparency Commitment

We do not make misleading claims about our services, fabricate endorsements, or create false urgency. The forum is an independent community space and is not affiliated with any official tourism board or art institution. We do not guarantee specific outcomes from participating in discussions or workshops.

Contact for Privacy Requests

For any privacy-related questions, data access requests, or to exercise your rights, contact us at: